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OnePlay is a cloud gaming company that specializes in providing cloud gaming services to users. With a robust infrastructure of remote servers, OnePlay enables gamers to access and play a wide variety of games without the need for powerful hardware or game installations. By leveraging their cloud technology, OnePlay allows users to stream games directly over the internet, offering a seamless and convenient gaming experience.

Cloud gaming provides several advantages, including accessibility across multiple devices without the need for powerful hardware, instant play without downloads or installations, a wide variety of games in the platform's library, potential cost savings, and game preservation. However, it requires a stable internet connection and may have subscription costs or limited game availability.

Our servers are located in Mumbai and we have partnered with other network providers too.

To ensure a smooth and immersive gaming experience on OnePlay, it is important to meet the following internet connection requirements. For streaming games in 720p at 60 frames per second (FPS), a minimum internet speed of 15Mbps is necessary. If you prefer a higher resolution gaming experience, such as 1080p at 60 FPS, a minimum internet speed of 25Mbps is required. It is recommended to close any additional tabs or applications that may overload your bandwidth and affect the performance.

OnePlay cloud gaming has an minimum requirement of 13 years, making it suitable for gamers of different age groups and ensuring a broad audience can access and enjoy their gaming services.

OnePlay's cloud gaming platform offers an extensive collection of the latest and popular gaming titles. With a diverse range of cutting-edge games, users can immerse themselves in an exciting and up-to-date gaming experience. OnePlay continuously updates its game library to ensure that gamers have access to a comprehensive selection of highly sought-after games.

OnePlay continually expands its gaming library by adding new games every week. This frequent addition of games ensures that users have a constant influx of fresh and exciting titles to explore and play. With regular updates, OnePlay strives to keep the gaming experience dynamic and engaging for its users.

To play a game on OnePlay, simply navigate to the games section and click on the "play" button next to the desired game. It's as simple as that! OnePlay aims to provide a seamless and user-friendly experience, allowing gamers to quickly and effortlessly start playing their chosen games with just a few clicks.

Video games with cloud save support utilize the cloud storage of digital distribution platforms like Steam, Epic, or Origin to save your progress securely.

OnePlay's Game Data Storage:

For games without cloud storage support, OnePlay saves and restores your game data at the beginning of each session. Correctly quitting the game is not necessary in this case if the game creates files during gameplay.

Yes, a OnePlay subscription is still required to access and play free games. Although these games are provided by stores and don’t need a purchase.

To enjoy cloud gaming on your mobile device, simply download the OnePlay app from the Play Store. Once installed, you can access a wide selection of games and enjoy the benefits of cloud gaming directly on your mobile device. With the OnePlay app, you can easily stream and play games without the need for powerful hardware, bringing a convenient and immersive gaming experience to your fingertips.

With OnePlay, our games are streamed directly to you, making a OnePlay subscription incredibly valuable. Our dedicated app allows you to access our game library on any device without the need to download or install games. Simply click and play!

Once you have installed the OnePlay app, there is no requirement for additional disk space. Your saved games are securely stored in the cloud, accessible from any device by logging into the app. This seamless experience ensures that you can enjoy your favorite games hassle-free, anytime and anywhere.

To delete your store credentials in OnePlay cloud gaming, follow these steps:

• Access your account settings or preferences. You can usually find this option under the profile or settings menu.
• Within this section, locate the option labeled "delete session data" or a similar phrase.
• Click on the "delete session data" option. You may receive a confirmation message to ensure your intent.
• Confirm the deletion to proceed. This action will remove your stored login information and any associated session data.
• After the deletion, your OnePlay cloud gaming experience will start fresh, requiring you to log in again with your credentials.

In OnePlay cloud gaming, there is a daily limit of 4 hours for gameplay. This limit ensures that users have a balanced gaming experience and helps prevent excessive screen time. Once you reach the 4-hour threshold, the platform will prompt a notification or take measures to notify you that your gaming session for the day has ended.

When encountering no resource/server available error, it indicates that the gaming rigs are currently at capacity. However, rest assured that you will still be able to access a gaming rig soon. OnePlay has implemented a new queue feature that provides real-time information about your position in the queue.

If the game you are playing on OnePlay supports multiplayer functionality, you can enjoy multiplayer gameplay. OnePlay enables you to engage in multiplayer sessions, connecting you with other players to enhance your gaming experience.

Yes, in OnePlay, you have the flexibility to use your credentials on multiple devices. This means that you can access and enjoy your gaming library and progress across different devices without any limitations. Whether you prefer playing on a desktop computer, laptop, tablet, smart TV, or even a mobile device, you can seamlessly log in to OnePlay and continue your gaming experience across your preferred devices.

Yes, with OnePlay, you can resume your game from another device using the same credentials. However, it is important to terminate the game properly on the device you were playing before switching to a new device.

OnePlay is set to expand its reach and will soon be available on TV. This upcoming development means that you will have the opportunity to enjoy your favorite games on a larger screen, right from the comfort of your living room.

Currently, OnePlay does not have native apps available for Windows and Mac platforms. However, we do offer a native gaming client that provides a dedicated and optimized environment for accessing and playing games on your Windows or Mac computer.

Due to Apple's restrictions on gaming apps, OnePlay is not available as a standalone gaming app on iOS devices. However you can still access OnePlay on their iOS devices by utilizing the mobile web version. By accessing OnePlay through a browser on their iOS device, you can enjoy gaming on the platform.

At present, OnePlay does not offer an auto-renewal feature. However, we understand the importance of such functionality and are actively working on implementing it in the near future. In the meantime, we have a straightforward process in place to ensure that you can easily manage your pack subscriptions. You can always purchase future plans for taking the experience to the next level. Furthermore, we provide top-up options to enhance your experience and meet your evolving needs.

There are no restrictions on purchasing subscription plans on OnePlay. If you choose a monthly plan, it will start once your current subscription period ends, ensuring a seamless transition. On the other hand, the hourly plan starts immediately upon purchase, allowing you to begin enjoying the benefits of OnePlay without any delay.

To cancel your OnePlay subscription, please refrain from renewing your plan before the current subscription period ends. Once the billed date is reached, the plan will be automatically cancelled.

OneSpace is a monthly subscription service providing access to cloud gaming and a cloud PC with 256 GB of storage.

With your OneSpace subscription, you get:

• Access to the entire game catalog
• A cloud PC with 256 GB of storage
• Cloud gaming capabilities

• With a OneSpace Subscription, you can:
• Play games from the OnePlay gaming catalog.
• Access our cloud PC service to download and play games not available on our platform.
• Use creative applications, perform video editing, and engage in various other computing activities.

Note: Criminal or illicit activity, cryptocurrency mining, or any similar intensive computation tasks are strictly prohibited.

Your OneSpace subscription includes 256 GB of cloud storage.

If your subscription is not renewed within 7 days of expiry, all your data will be deleted.

If you renew your OneSpace subscription with a different plan, your data will be immediately deleted if your existing OneSpace plan has already expired. If your current plan is still active, your data will be deleted after it expires. You will receive a confirmation alert before proceeding with the purchase.

Currently, the OneSpace subscription includes 256 GB of storage, with additional storage options coming in the future.

You can access OneSpace on any device—Desktop, Mobile, or TV—with an internet connection that supports our cloud PC and cloud gaming services.

Yes, we prioritize the security and privacy of your data. Our cloud storage and PC services are designed with advanced security measures to protect your information.

OneSpace subscriptions are intended for individual use. Sharing your account with others may violate our terms of service. Please refer to our user agreement for more details.

It will take us up to 24 hours to set up your cloud PC with storage. We will notify you as soon as it's ready for use.

When you choose to deactivate your account, you are initiating the process of permanently removing it from our platform. This deactivation period lasts for 30 days, giving you time to reconsider your decision. During this time, your account will be inactive, and you will not have access to its games and other platform features.

Any ongoing active subscriptions linked to your account will continue during the deactivation period. Despite deactivating the account, all game progress is preserved. You can seamlessly resume playing from where you left off when you reactivate your account.

No, deactivation does not immediately delete your account. Instead, it initiates a 30-day countdown toward permanent deletion.

After the 30-day deactivation period, your account is permanently deleted from our system. Once deleted, you permanently lose access to your account, game progress, and subscriptions. Please note that we may retain your personal data as long as required by the Applicable Law.

You can reactivate your account within 30 days from the deactivation start date by simply logging in with your credentials and providing us consent to reactivate your account.

Before purchasing a OnePlay subscription, it's important to check your connection with our servers. You can use our advanced speed test feature available on our website and app to assess the connection quality from your location.
Note: If you run the test multiple times and get significantly different results, your Internet connection may not be stable at the moment.

You can use our advanced speed test feature to determine the suitability of your network. The Speed Test measures your connection quality and provides detailed results, along with recommendations for optimal streaming and gaming performance based on the test results. This will help ensure that your network meets the necessary requirements for a smooth and enjoyable experience.

You can purchase additional hours by buying top up hours. These top up hours are available for purchase if you run out of gaming/streaming hours.

The validity of the top up hours will be the same as the ongoing monthly plan to which they are added.

Top up hours are only available for monthly validity plans.

As per our Terms of Use, we do not offer refunds once a OnePlay subscription has been purchased and used.